(This is part 2 of 3. You can read part 1 here.)
Adventure continues in Tokyo. We got to visit ANA’s Maintenance Center and Cabin Attendant Academy In Haneda International Airport.
Here is a GeekBeat.TV episode from the maintenance center tour, so check this out.
After the tour, we got to fly on the amazing new aircraft, Boeing 787 Dreamliner.
If you didn’t know how special the 787 is, read this page – but basically the 787 is the lightest, most sustainable aircraft currently available in the world. And the amazing thing is, ANA (and many other Japanese companies such as Panasonic, Mitsubishi, Kawasaki, Toray, etc) worked together with Boeing to build this aircraft. It is said that this aircraft was “Made with Japan” (Yeah, this is where I got all misty while watching the documentary on the plane)
I love their copy “We Fly 1st” – well, because, they did!
ANA is the first airline to fly 787 in the world. And we as the Brand Ambassador team got to fly to Okayama on Dreamliner!
First thing you’ll notice on board is how roomy it is inside. Interior had a very high ceiling and calming color with LED lighting. Of course, everything was brand new.
I loved the big windows, with electronic “auto-dimming” shade – there was no sliding shade you’ll see in regular planes. On 787, all you need to do was to push the button under the window to darken or lighten the glass. You know, sometimes you want the full view of outside, but don’t want all the light, or your neighbour is asleep? This window will solve the problem.
Of course, each seat was equipped with its own screen, complete with seat-to-seat text messaging system and an USB port.
As I looked outside when we were taxing to take off, I saw something heartwarming. Couple of people in uniform on the tarmac, were lined up side by side, and were waving at us! (Well, not to us specifically – but to the aircraft. You know what I mean.) I was so excited I had to let John, who was sitting in front of me, know right away. I wish I had a photo to prove this. But that is Japanese customer service, in my opinion. Extreme attention to details. This reminded me the simple fact that it doesn’t take much to make people – your customers – feel good.
We had a wonderful flight to Okayama, and a quick tour in Kurashiki.
Be sure to check out Dreamliner when you have a chance!
(To be continued in Part 3)